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Meet the Staff

Cindy March

Cindy March is an alumna of Misericordia University and earned a BSW from the university. She went on to earn a Masters in Counseling from the University of Scranton and then her Psy.D. in Clinical Psychology from Immaculata University. She has worked at Misericordia most years spanning 1988 to the present, taking a few leave of absences to complete her academic pursuits. She spent a year in Ithaca, NY working in the Ithaca College Counseling Center to complete her pre-doctoral internship. Other experiences include internships in private practice work and testing/assessment in an inpatient/outpatient agency geared toward children’s psychological health. She has been the Director of Counseling Center at Misericordia since the fall of 2000. She is a Licensed Psychologist.

Cindy is a generalist in terms of working with counseling issues, however, she has special interest in family issues, gender issues, identity issues, spirituality, anxiety, depression, disordered eating and holistic health. She is also interested in the integration of Buddhist principles and the counseling process, especially the practice of mindfulness.

Courtney Burgess Michak

Courtney Burgess-Michak is an alumna of Misericordia University and earned her Masters of Science(MS) in Community Counseling from the University of Scranton.  She is a National Certified Counselor(NCC); a Licensed Professional Counselor(LPC); Certified Grief Recovery Specialist; and a Certified Daring Way Facilitator-Candidate.

A life-long learner who enjoys attending mental health workshops and conferences, she has earned continuing education credits in the following areas of interest: addiction; anxiety; anger; attention deficit disorder; depression; eating disorders; grief; relationship issues; self-esteem; sexual trauma; vulnerability and processing shame.  Additional educational training was also received in the following areas: art therapy for anxiety and grief; crisis intervention; dream interpretation; Grief Recovery Method; motivational interviewing; positive psychology; yoga; and Brene' Brown's program The Daring Way.

Courtney knows every individual has unique life circumstances.  She enjoys working with an eclectic counseling style designed to meet an individual's specific needs in the present moment.  Courtney engages with individuals by providing them with empathy and encouragement to feel supported and empowered in their lives. She also challenges individuals to consider their choices and/or habits and the potential benefits and consequences that impact one's life journey.

Carol Llewellyn

Ryan Bishop, MA, NCC, is an alumnus of Marywood University graduating with a Master of Arts degree in Mental Health Counseling and is a Nationally Certified Counselor.  Prior to this he earned his Bachelor of Science degree from Temple University in Business Administration.

Ryan competed practicum and internship experience at the Counseling and Student Development Center at Marywood University.  In addition, Ryan had been a "Big Brother" through the Big Brothers and Big Sisters of the Lehigh Valley program.  He also volunteered at Saucon Valley Community Center assisting elementary school children in after-school developmental programs.

Ryan enjoys working with young adults in an academic setting as he feels a sense of commonality.  After thoroughly enjoying his internship work at Marywood University, he decided to pursue this setting professionally.  Ryan works with a variety of mental health issues and is interested in family and relationship concerns, assertiveness, problem solving, gender issues, and identity issues.  In his personal time, Ryan finds an annual balance of being an avid skier and snowboarder during winter months and a theme park enthusiast during summer months.


Carol LlewellynCarol Llewellyn is the Administrative Assistant  for the Counseling Center and the Student Success Center.  She has been a Misericordia employee for 30 years and has worked in a variety of departments over the years.  She has been with the Counseling Center and Student Success Center for 15 years now.  In her spare time, when she is not greeting students and directing them to the appropriate resources and/or staff, or keeping all the records and data in order for the Centers, etc., she enjoys golf, reading, knitting and her 2 granddaughters.